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Services

Projects Are Like Snowflakes – No Two Are Alike

I provide the following services:

Product Management, User Experience, Accessibility Consulting

I will help you make your website usable and accessible to more customers.

97% of websites fail at user experience (UX) and accessibility and suffer from frustrated users and poor conversion rates. Developers spend 50% of their time fixing avoidable issues if UX analysis is not done.

For these reasons I work with organizations to focus on user experience and accessibility from the start of any project. I help organizations improve their products and services by offering the following services that include but are not limited to:

  • accessibility audits and strategy,
  • user research,
  • competitive analysis,
  • usability testing,
  • content strategy,
  • personas,
  • sitemaps,
  • wireframes,
  • user flows,
  • user stories,
  • roadmaps.

They are as important as a blueprint for a house and need to be implemented from the beginning of a project to save more time when creating or redesigning a website – regardless of the project size and budget.

Workshops and Trainings

I will provide you or your team with a workshop/training in person or online via Skype on the topics, including but not limited to:

  • How to make your product or service usable and accessible?
  • How to transcribe your podcasts, videos, webinars?
  • How to make your classes, work meetings, public events accessible to deaf and hard of hearing people and what are proper accommodations?
  • How to pick good domain names and register for web hosting services?
  • How to set up a WordPress website and use it?

Public Speaking and Teaching

I will give a presentation at your event or conference.

If you are an event/conference organizer or an educational organization and looking for a speaker, panelist, or teacher who is not only familiar with user experience and accessibility, but also comes from underrepresented groups, I’m happy to share my experience and expertise as a professional who is deaf, female, and foreign-born.

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